Activate and Payment

How do I activate my account?

Firstly make sure you have the Account activation letter from your school. If you have lost this or haven’t received it please contact your school for a copy - then follow these steps:

  1. Go to
  2. Go to the Account Login box in the top right corner of the screen
  3. Add in the username and password provided in your account activation letter and click ‘Activate’
  4. On the next screen you can choose to change your username and / or password to something more memorable
  5. Add your email address
  6. Add a security question and answer
  7. Add any other information requested on the screen
  8. Then click ‘Continue’

Your account will now be activated and you can pay your school for items listed on ParentPay.

How do I select and pay for an item on ParentPay?

Please follow these steps:

  1. To see all payment items with more detail, click on ‘Pay for more items’
  2. If you want to see child specific items click on the tab with the name of the child
  3. Add any items by clicking ‘Add to basket’
  4. You can now add the amount you want to pay and then click ‘Add to Basket’
  5. Click ‘Checkout’ – you can remove any items you have added by mistake or edit the amounts you want to pay by clicking ‘Remove’ or ‘Edit’
  6. When ready to pay click ‘Pay securely now’
  7. Enter your credit / debit card details and click ‘Make payment’


The ParentPay website has an excellent ‘Frequently Asked Questions’ (FAQ’s) section please use the link below: